A letter from the office of Communities Secretary Eric Pickles in January said this meant the proposed ?500-a-week cap could cost more than it saved.
The letter - leaked to the Observer - also said other housing benefit changes could make 20,000 more people homeless.
Mr Pickles' spokesman said he fully supported government benefits policies.
'Serious issues'And a Whitehall source told the BBC that Mr Pickles had not written the letter himself and had never raised the issues with cabinet colleagues.
Continue reading the main story Gary O'Donoghue Political correspondent, BBC NewsThe fact that this document is six months old gives the government significant protection when charges of splits over the policy are levelled.
Sources say that Eric Pickles is completely behind the policy and supports the way it's being implemented. The difficulty is that senior civil servants don't go freelancing on policy, particularly when setting out the department's view to Downing Street.
Indeed, the note itself explicitly suggests Mr Pickles was planning to raise these issues in a meeting on council tax benefit. The sources insist he never raised the issues in cabinet or in any cabinet committee.
So it seems we're left with a document setting out major worries about the policy and a secretary of state who's completely relaxed about it.
A couple of possibilities spring to mind: first that Mr Pickles is completely at odds with his private secretary over the matter; or second, and more likely, that he's been argued round over the course of six months.
The letter said the Department for Communities and Local Government supported the principle of the benefits cap "on the grounds of fairness" because it was "not right that a household on benefit should receive more than the average working household".But it said the cap could cause some "very serious practical issues" because thousands of families would be unable to pay their rent.
"Our modelling indicates that we could see an additional 20,000 homelessness acceptances as a result of the total benefit cap," it said.
"This on top of the of the 20,000 additional acceptances already anticipated as a result of other changes to housing benefit."
It outlined concerns that an estimated ?270m a year in savings from the measure did not take into account the additional costs to local authorities through homelessness and temporary accommodation.
"In fact we think it is likely that the policy as it stands will generate a net cost," the letter stated.
Continue reading the main storyClearly action is needed to tackle the housing benefit bill which has spiralled to ?21bn a year under Labour”End Quote Eric Pickles' spokesman And it said the department was worried about the impact of the policy on its ability to build social housing for families.
"To fund new affordable housing development providers need to be able to charge rents of up to 80% of the market levels but the impact of the overall benefit cap will prevent them from doing so in many areas greatly reducing their financial capacity," it said.
"Initial analysis suggests that of the 56,000 new affordable rent units up to 23,000 could be lost."
On a suggestion that families might be required to divert part of their non-housing benefit to cover housing costs, the letter said: "It is important not to underestimate the level of controversy that this would generate and the difficulty of justifying this in policy terms as well as implementation."
The letter proposes removing child benefit from the overall benefits cap as a way of "reducing the negative impacts".
Urgent questionThe letter was written by Mr Pickles' private secretary Nico Heslop and sent to Prime Minister David Cameron's private secretary Matthew Style.
A spokesman for Mr Pickles said: "We are fully supportive of all the government's policies on benefits. Clearly action is needed to tackle the housing benefit bill which has spiralled to ?21bn a year under Labour."
Labour have said they will put down an urgent question on the issue in Parliament on Monday morning.
Plans for a maximum limit on the amount of benefits one family can claim from 2013 were announced at the Conservative conference last October.
Chancellor George Osborne said the cap would be set at the amount "the average family gets for going out to work" which is about ?26,000 a year.
The cap would apply to the combined income from benefits such as jobseekers allowance, housing benefit and council tax benefit.
About 50,000 families are expected to be affected and likely to lose an average of ?93 a week each.
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